2023 Best Restroom Winner
2023 – Baltimore/Washington International (BWI) Thurgood Marshall Airport – Baltimore, MD
The newly constructed restrooms at BWI Thurgood Marshall Airport maximize occupant capacity while enhancing the overall passenger experience. The entrance welcomes travelers with an aesthetic mural and seating area while they wait for their companions. The new restrooms feature bright, spacious, fully enclosed stalls for privacy, touchless fixtures and individual lactation, adult changing and family assist rooms. Each restroom features a state-of-the-art smart restroom system that integrates with color-changing, LED stall occupancy lights and digital signage at the restroom entrances showing current availability. The smart restroom system also provides real-time inventory tracking and usage counts for custodial services.
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