Before blessing the budget to renovate Tampa International’s main terminal the CEO wisely noted that his airport restroom facilities “reflect the level of customer service provided by the business and it is something that people remember, for better or worse, so always make sure it’s better”. With 17 million passengers traveling through the Airport each year, that’s a lot of customer impressions. The 20 restrooms in the main terminal were renovated as part of the airport’s latest modernization project and were redesigned to provide a bright, clean atmosphere with a fresh, Florida feel. The restrooms feature automated, hands-free conveniences that exude a sanitary and modern feel. A family restroom, which features a changing station, bench seating and outlets for nursing mothers and guests with medical devices, is located directly adjacent to each set of restrooms. All of the high-end, quality materials used in the new facilities such as stainless steel, porcelain and quartz were selected for maximum durability and ease of maintenance. The focal point of each restroom is the full-wall graphic glass mural with a different image in each restroom. The murals were created from photographic prints that are floating between 2 panes of glass. The images were selected to depict scenery, animals and plant life all native to the state of Florida. Incorporating eco-friendly materials into the project was a high priority for the design team. State-of-the-art airblade hand dryers were added to cut down on paper waste. Lighting fixtures were replaced with all LED lighting to reduce energy consumption while increasing the longevity of the fixtures. In addition, all of the toilets and urinals were replaced with low-flow fixtures reducing water usage by half.